Ability to use personal computer and software applications including Microsoft Office.
Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment.Knowledge in basic network devices and network appliances.Basic knowledge using software tools to support the current operations.Advanced knowledge of network designs, network architectures, and network topologies.Advanced understanding of the TCP/IP stack and associated abstraction layers.
#Columbus library nc professional
Ability to communicate effectively with employees, customers, and suppliers in person, on the phone, and/or by written communications in a clear, straight-forward, and professional manner.Ability to read, write, speak and understand English.Performs other duties as requested by manager.Knows, understands and follows company policy.Adheres to industry specific local, state, and federal regulations, as applicable.Maintains records and documents in accordance with company policies and procedures.Instills knowledge of all company products and services.Facilitates cross-functional communications and cooperation with internal departments and service partners.Ensures staff has and maintains necessary company-issued tools and equipment.Performs practical field evaluations to verify technical competencies and safe practices provides necessary feedback.Coordinate and reinforce employee training to ensure Technical Quality Assurance (TQA) standards are met.Regularly observes and mentors employees in regard to safety, quality, productivity and well-being.Establishes positive employee relations through effective individual and team communication and provide ongoing support.Resolves and proactively prevents customer escalations.Performs field safety observations and quality control checks in accordance with company TQA requirements.Provides quality assurance support and direction to field staff regarding new or existing technologies.Ensures quality control checks are completed satisfactorily resolve escalated customer problems as necessary.
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